Terms & Conditions

Your payment and personal information is always safe. Our Secure Sockets Layer (SSL) software is the industry standard and among the best software available today for secure commerce transactions. It encrypts all of your personal information, including credit card number, name, and address, so that it cannot be read over the internet.

Refund Policy

1. DSS, INC. will honor exchanges and returns for up to 30 calendar days from the date of original invoice for any unused, unopened equipment. After 30 calendar days, all sales are considered final. DSS, Inc. does not accept returns or exchanges on opened premade cable or spool cabling.
2. All returns are subject to inspection. At the discretion of the technician handling the return, exchanges and/or returns may be refused due to damages, incomplete returns and/ or missing items.
3. The Buyer is required to cover shipping costs to DSS, Inc. for exchanges and/ or returns. If a returned product is found to not be in resalable condition, the customer will pay for return shipping to their location or forfeit the item entirely; forfeited items will not be refunded by any means.
4. Unused, unopened returns falling under this section are subject to a STORE CREDIT, minus the original shipping charges. Open and/ or used returns are subject to a STORE CREDIT, minus original shipping charges and a 35% restock fee, based on the purchase price of the equipment, without exception.